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Our Story

AutoCare Pro was founded in 2010 with a simple but powerful mission: to provide honest, high-quality automotive service that customers can trust. What started as a small two-bay shop has grown into one of the area's most respected auto repair facilities.

Our founder, Michael Rodriguez, spent over 15 years working for dealerships before deciding to open his own shop. Frustrated by the upselling and unnecessary repairs he witnessed, Michael wanted to create a different kind of auto repair experience—one built on integrity, transparency, and genuine care for customers.

Today, we're proud to serve thousands of satisfied customers with the same values that guided us from day one. Our team of ASE-certified technicians brings over 70 combined years of experience, and we invest continuously in training and equipment to stay at the forefront of automotive technology.

We're not just fixing cars—we're building lasting relationships with our community, one satisfied customer at a time.

Mission & Vision

What Drives Us Forward

Our Mission

To provide honest, reliable automotive service that exceeds expectations while building lasting relationships with our customers and community.

Deliver transparent, no-pressure service recommendations
Use only quality parts and proven repair techniques
Educate customers about their vehicle's needs
Stand behind our work with comprehensive warranties
Treat every customer and vehicle with respect

Our Vision

To be the most trusted and respected automotive service provider in our community, known for integrity, expertise, and exceptional customer care.

Industry-leading customer satisfaction ratings
Continuous investment in training and technology
Positive impact on our local community
Environmental responsibility in all operations
Team development and workplace excellence

Our Core Values

The Principles That Guide Everything We Do

Integrity First

We believe in honest, transparent service. No upselling, no hidden fees—just straightforward recommendations you can trust.

Every estimate is detailed and explained. We'll show you exactly what needs repair and why, using plain language you can understand.

Quality Workmanship

Every repair meets our rigorous quality standards. We use premium parts and proven techniques to ensure lasting results.

From routine maintenance to complex repairs, we never cut corners. Your vehicle receives the same attention we'd give our own.

Customer Care

Your satisfaction is our success. We treat every vehicle as if it were our own and every customer like family.

We listen to your concerns, respect your time, and keep you informed every step of the way. Your peace of mind is our priority.

Continuous Improvement

We invest in ongoing training and the latest technology to provide the most advanced automotive care available.

Regular training keeps us current with evolving automotive technology, from traditional engines to modern hybrid and electric vehicles.

Integrity First

We believe in honest, transparent service. No upselling, no hidden fees—just straightforward recommendations you can trust.

Every estimate is detailed and explained. We'll show you exactly what needs repair and why, using plain language you can understand.

Quality Workmanship

Every repair meets our rigorous quality standards. We use premium parts and proven techniques to ensure lasting results.

From routine maintenance to complex repairs, we never cut corners. Your vehicle receives the same attention we'd give our own.

Customer Care

Your satisfaction is our success. We treat every vehicle as if it were our own and every customer like family.

We listen to your concerns, respect your time, and keep you informed every step of the way. Your peace of mind is our priority.

Continuous Improvement

We invest in ongoing training and the latest technology to provide the most advanced automotive care available.

Regular training keeps us current with evolving automotive technology, from traditional engines to modern hybrid and electric vehicles.

Our Team

Master Technician

Michael Rodri

Engine & Transmission

ASE Certified Technician

David Chen

Electrical & Diagnostics

Senior Technician

James Wilson

Brakes & Suspension

Service Advisor

Sarah Thompson

Customer Relations

Master Technician

Michael Rodri

Engine & Transmission

ASE Certified Technician

David Chen

Electrical & Diagnostics

Senior Technician

James Wilson

Brakes & Suspension

Service Advisor

Sarah Thompson

Customer Relations

Master Technician

Michael Rodri

Engine & Transmission

Our Journey

Key Milestones in Our Commitment to Excellence

2010

AutoCare Pro Founded

Started with a vision to provide honest, quality auto repair

2012

ASE Certification

Entire team achieved ASE certification

2015

Facility Expansion

Doubled our service bays to meet growing demand

2010

AutoCare Pro Founded

Started with a vision to provide honest, quality auto repair

2012

ASE Certification

Entire team achieved ASE certification

2015

Facility Expansion

Doubled our service bays to meet growing demand

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Frequently asked questions

How long will the repair take?

The duration varies depending on the complexity of the repair. Simple services like oil changes take 30-45 minutes, while major repairs may take several hours or days. We always provide an estimated timeline upfront.

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What payment methods do you accept?

We accept cash, all major credit/debit cards (Visa, MasterCard, American Express), and digital payments like Google Pay, Apple Pay, and PayPal. Financing options may also be available for larger repairs just ask us!

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Do you service all car makes and models?

Yes, we service most makes and models, including domestic, European, and Asian vehicles. Whether you drive a sedan, SUV, truck, or hybrid, our experienced mechanics have the tools and knowledge to help.

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Do you offer warranty on your repairs?

Absolutely! We stand behind our work. Most repairs come with a warranty — typically 12 months or 12,000 miles, whichever comes first. Warranty terms may vary depending on the type of service performed.

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Can I wait while my car is being serviced?

Yes, you're welcome to wait in our comfortable customer lounge, which offers free Wi-Fi, coffee, and TV. For longer repairs, we can also help arrange a shuttle or recommend nearby places to grab a bite.

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How often should I service my vehicle?

As a general rule, it's recommended to service your vehicle every 6 months but always check your owner’s manual for the manufacturer’s specific guidelines. Regular maintenance helps prevent costly repairs down the road.

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Ask Your Question?

If you still have other questions, why not join our live chat channel?

Get In Touch

About Us

Our Story

Mission & Vision

Our Mission

Our Vision

Our Core Values

Integrity First

Quality Workmanship

Customer Care

Continuous Improvement

Integrity First

Quality Workmanship

Customer Care

Continuous Improvement

Our Team

Michael Rodri

David Chen

James Wilson

Sarah Thompson

Michael Rodri

David Chen

James Wilson

Sarah Thompson

Michael Rodri

Our Journey

2010

AutoCare Pro Founded

2012

ASE Certification

2015

Facility Expansion

2010

AutoCare Pro Founded

2012

ASE Certification

2015

Facility Expansion

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